Testimonials
At Black Opal Direct, we’re more than just opal experts—we’re part of a passionate family that celebrates craftsmanship, connection, and the magic of Australia’s national gemstone. Whether it’s a first-time buyer discovering the beauty of opal or a lifelong collector, our customers’ words speak volumes about what makes Black Opal Direct truly special. Here’s what they’re saying about their experience:
David W. — December 2024
I appreciate all the wonderful communication and care and follow-up you’ve given us on this purchase. I know in the BOD landscape this is not the higher end of value that you’re used to dealing with but the service and follow-up you’ve given us makes us feel like a valued high-end client. I know it’s second nature to you and you probably don’t even think twice about it, but it’s been outstanding and world class since the first communication. Experience is everything in business and you have nailed it.
Jim W. — June 2024
I bought the opal because of your response to my emails. Your customer service was outstanding. You answered all my questions and made me feel very confident and happy with my purchase. Thank you very much!
Dianne W. — July 2024
Wow, just received the ring. It's amazing I love it!!!!! Such beautiful colours in the opal, set in such a sleek style. The design compliments and showcases the opal so well, enhancing the natural beauty of the opal. Safe to say I love, can't wait to admire it daily. Thank you to the Black Opal Direct team for such a wonderful experience that I enjoyed and my amazing piece is icing on the cake.
Jeremy C. — April 2024
Just wanted to thank you guys. I bought a parcel for $350US recently. I got a beautiful 1/2 carat black opal. Also 3 beautiful crystal opals from I to 3 carats. Thanks again for the value! As my favorite opal cutter says "never ignore the small stones!"
Sarah H — May 2023
I was speechless when I opened the little black BOD box. My ring is more captivating than I could ever have imagined. The play of colour is just magnificent. I can’t stop ogling at it. Each angle shows a new flash of gold or aqua or orange or red or green. It’s unearthly, ethereal. Unreal!
Daniela P. — September 2021
Your opal was delivered today to my door. It's a wonderful gem, even more beautiful in person than the photos in the listing. I am 100% happy with this purchase. I also really appreciate the attention to all the little details such as the nice box, the scented ribbon, the hand written note, and the impeccable packaging. You really take care of your customers like no one else! The buying experience with you guys was nothing less than phenomenal.
Peter R. — April 2021
The gem has just arrived after a small detour over Paris (probably to fuel up some romantic energy). It is just wow, absolutely stunning and even brighter than I expected. Thank you so much