Got a question?
Opals can be mystifying. Check out our help guides which will detail all our shipping, guarantee and returns policies.
Still got questions? The best way to get hold of us is via the contact form. Chances are you’re not in the same timezone and that makes things tricky.
Our general office hours are 8am – 4pm Monday to Friday Brisbane time (GMT+10:00) but we try to answer all messages within one business day.
If you’d like to speak to one of the team, please consult a time converter and call us within our business hours on +61 7 5577 4475.
You can also make an appointment to see a selection of opals in person, again the best way to do this is to fill out the form below and we’ll take you through the process.
PO Box 350
BY APPOINTMENT ONLY – ARUNDEL QLD 4216